The Peterson Company, LLC

Position Summary:We are seeking a skilled and proactive Electrical Service Manager to lead our service department. This individual will be responsible for overseeing day-to-day operations, managing technicians, maintaining high safety and quality standards, and supporting the growth of the department to achieve annual revenue goals.

Key Responsibilities:

• Manage and oversee all service department work using the NextService Work Order system.
• Control labor and material costs while maintaining service quality and efficiency.
• Assign daily tasks to technicians promptly and ensure accurate and timely billing completion.
• Provide senior-level technical support to help expand the department’s capabilities and offerings.
• Hire and onboard staff to support the department’s growth toward an annual revenue base of $1,000,000.
• Participate actively in team meetings and contribute to departmental planning.
• Promote and enforce safe work practices in all service tasks and projects.
• Execute electrical plans including lighting, power distribution, intercom, fire alarms, and more.
• Troubleshoot and repair or replace faulty wiring, devices, or systems effectively.
• Ensure proper care and maintenance of service department tools, equipment, and vehicles.
• Maintain a valid driver’s license and insurability through the company’s insurance carrier.
• Foster positive, professional relationships with team members, clients, and vendors.
• Perform additional duties as assigned to support service operations.

Skills & Qualifications:

• Technical Expertise: In-depth understanding of electrical systems, components, and troubleshooting.
• Leadership Ability: Proven experience in managing teams and coordinating field operations.
• Problem-Solving Skills: Capable of diagnosing and resolving complex electrical issues efficiently.
• Blueprint Proficiency: Ability to read and interpret technical electrical drawings and schematics.
• Safety-Oriented: Knowledge of and commitment to electrical safety standards and regulations.
• Communication: Strong verbal and written communication skills; able to liaise effectively with clients and team members.
• Code Knowledge: Familiarity with NEC and other relevant electrical codes and industry standards.

Benefits:

• Company Vehicle: A company vehicle is provided for job-related use.
• Company Phone or Allowance: Either a company-provided phone or a monthly phone allowance is available.
• 401(k) Program: Eligible after 90 days of employment, with a 100% employer match of your contribution up to 4 percent of your compensation.
• Health & Life Insurance: Coverage begins on the first day of the month following your 30th day of employment.
• Paid Time Off (PTO): 120 hours per year, prorated in the year of hire and at departure.